Dynacraft has knowledgeable and courteous team of Customer Service Professionals that is on call to respond to your needs. They are experts in answering any question you might have regarding your Dynacraft bike.

You may speak with a Customer Service Representative Monday through Friday (holidays excluded) from 7:00 AM to 4:00 PM Pacific Standard Time by calling (800) 551-0032,
and then press "1".

Alternatively, you may send an e-mail to: service@dynacraftbike.com. All e-mails will be answered within 72 hours of receipt.

To expedite the process, we request that you have the model number, serial number and production date of your bike, if available, when contacting Customer Service.

For help in locating the model number and serial number on your bike, please click here.